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Guardian Group on MyDoc: FOC and hassle-free healthcare service just a finger tap away

Ever wanted to ask a doctor or healthcare professional something, but didn’t know how to? Maybe you always have a headache after a busy day at work, or about your children get rashes in the morning.

Guardian Group on MyDoc: FOC and hassle-free healthcare service just a finger tap away

Maybe you have a simple question that isn’t worth a long trip to the clinic or hospital. Googling your question will give your 1000s of hits, but which one is correct? This is why Guardian launched a public health service on MyDoc.
Guardian public group on MyDoc app provides free health consultations
The Guardian Group on MyDoc provides direct access to both doctors and pharmacists to get trusted health advice and information. This completely free service is the first of its kind in Singapore and available exclusively on MyDoc.

How to use the service
Joining the service is very easy and anyone with a MyDoc account can simply select the Guardian Group through their care network and join.
  • Download MyDoc for iOS or Android, or visit my-doc.com
  • Easily register for an account
  • Select your care network
  • Select the Guardian Group and click ‘Join’
  • Enter the Group through the ‘Ask a Health Question’
  • The Guardian bot will guide you the rest of the way
Just a simple click of a button to ask a health question
Within minutes you’ll have trustworthy quality advice from trained professionals.

Types of questions
You can choose between a doctor and a Guardian pharmacist to answer your question.
A Guardian pharmacist can advise you on pharmaceutical products, basic health questions, and specific medications. To provide the best service, Guardian has some of their best pharmacists on call during business hours to answer any questions you might have.
Doctors are on hand to answer medical-focused questions or provide health advice if you’re feeling unwell. The panel of doctors consists of registered and trained physicians under MyDoc, who can provide accurate answers to your medical questions based on their expertise. Doctor consultations have the added benefit of video consultations if you prefer that option.
Choose between a Guardian pharmacist and a doctor to answer your question
Benefits of the service
Based on our data, almost 75% of all doctor, urgent care, and ER visits can be replaced by video or message consultations.
With this service made available, now it is possible to consult a doctor or pharmacist from the comfort of your home or office. It will save the time needed for you to make a trip to the clinic, queue, and see the doctor. It also helps cut down unnecessary transport and consultation costs you will need to fork out for a traditional, face to face consultation.

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